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Online

Manage Your Policy Online

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Telephone

Contact DTRIC to assist with policy changes and payments with a credit card:

  • Call DTRIC Customer ServiceLine
    • Oahu: 808-944-5400
    • Neighbor Islands toll-free at 888-944-5474
    • Credit and debit card payments are accepted
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Mobile App

With the DTRIC mobile app, you can:

  • Conveniently view your policies and insurance ID cards
  • Make premium payments
  • File claims
  • Access important account details —all in one place.

Stay in control and manage your insurance anytime, anywhere, right from your phone. Download the app today and experience the convenience at your fingertips.

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Mail

Mail a check to:

  • DTRIC Insurance
  • P.O. Box 30920
  • Honolulu, HI 96820-0920

Be sure to include your payment stub when you make the payment.

Need to file a claim?
  • Effective immediately, all claims settlement payments will be sent to you via U.S. postal mail.
  • You may continue to report your claims online.
  • You may also report a claim by phone using our 24-hour Claims Hotline at 888-443-8742.

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This website will:

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  • Essential: Keep track of what you input in a shopping cart
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  • Essential: Remember language version you selected
  • Functionality: Remember social media settings
  • Functionality: Remember selected region and country

This website won't:

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  • Analytics: Increase the data quality of the statistics functions
  • Advertising: Tailor information and advertising to your interests based on e.g. the content you have visited before. (Currently we do not use targeting or targeting cookies.
  • Advertising: Gather personally identifiable information such as name and location

This website will:

  • Essential: Remember your cookie permission setting
  • Essential: Allow session cookies
  • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
  • Essential: Keep track of what you input in a shopping cart
  • Essential: Authenticate that you are logged into your user account
  • Essential: Remember language version you selected
  • Functionality: Remember social media settingsl Functionality: Remember selected region and country
  • Analytics: Keep track of your visited pages and interaction taken
  • Analytics: Keep track about your location and region based on your IP number
  • Analytics: Keep track of the time spent on each page
  • Analytics: Increase the data quality of the statistics functions

This website won't:

  • Remember your login details
  • Advertising: Use information for tailored advertising with third parties
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  • Advertising: Gather personally identifiable information such as name and location

This website will:

  • Essential: Remember your cookie permission setting
  • Essential: Allow session cookies
  • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
  • Essential: Keep track of what you input in a shopping cart
  • Essential: Authenticate that you are logged into your user account
  • Essential: Remember language version you selected
  • Functionality: Remember social media settingsl Functionality: Remember selected region and country
  • Analytics: Keep track of your visited pages and interaction taken
  • Analytics: Keep track about your location and region based on your IP number
  • Analytics: Keep track of the time spent on each page
  • Analytics: Increase the data quality of the statistics functions
  • Advertising: Use information for tailored advertising with third parties
  • Advertising: Allow you to connect to social sitesl Advertising: Identify device you are using
  • Advertising: Gather personally identifiable information such as name and location

This website won't:

  • Remember your login details
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